Data Protection Privacy Policy

Data Protection Privacy Policy

Any information provided on personal data or collected through platform actions/operations will be processed by Symetria-Ambulatory for Individual Practice for Specialized Outpatient Plastic Surgery Ltd (hereinafter referred to as "the Company"), UIC 160137894, with headquarters at the city of Plovdiv 4002, 37, Philip Makedonski Street, represented by Dr. Angel Enchev M.D.Ph.D.

The company guarantees the security and confidentiality of the data provided.

The data and personal information provided by customers are used by the company to handle queries, deliver services, process payments, communicate about queries and enquiries, products, services, and offers, product and service recommendations.

The company uses this data and information to improve the website as well as to enable third parties to provide technical support, logistics and other services to the website.

Most of the personal data are provided by you when you send a request to the company through the Contacts field on the platform, as well as when you make contacts or send messages when you fill out a form on the website or when you communicate with employees of Symetria Ltd.

Personal data means any information used to identify an individual; such is the information by which the individual can be identified, directly or indirectly, in particular by a single civilian number or one or more parameters of his / her physical identity - psychological, mental, economic, cultural or social as well as his or her health.

The processing of personal data is any operation or set of operations performed in relation to personal data by automatic or non-automatic means such as collecting, recording, organizing, storing, adjusting or modifying, downloading, consulting, using, disclosing to third parties for transmission, distribution or other form, connection or combination, blocking, erasure or destruction.

The data you provide are: name, surname, PIN (Personal Identification Number or Personal ID), address, email address and phone number, sender's name (addresses and phone numbers), photo or video material and financial data.

A series (variety) of data is collected in an automated module from the company, such as the Internet Protocol (IP) address used to connect the computer to the Internet; e-mail address; information about your computer and connection methods, such as the type of browser and operating system version; data that is sometimes combined with similar information gathered by other clients in order to create features such as "best-selling"; URL (Uniform Resource Locator) full time (including date and time), number of cookies; visualized or sought after products; as well as any phone number used to connect with our operators.

The company may also use browser data such as cookies, Flash cookies, or other similar data collected through certain parts of the fraud prevention website and other purposes.

When you visit the website and use our products, the company can place cookies in your web browser. One cookie module is a low amount of stored information on the computer in order to identify the browser while interacting with websites. Cookie modules can be used to store items such as identifiers or user preferences. A web site can put a cookie module to store in the browser if browser settings allow it. A browser can allow a particular website to access cookie modules and refuse access to other sites.

The company may also use cookie modules for other purposes, including:

Access information when you sign in to provide personalized content to store the last viewed page of a product or service with relevant content to your interests.

Help for identifying some potential fraudulent activities.

The Company allows you to withdraw the consent for the storage and processing of personal data. To use the withdrawal option, you must contact a representative of the Company, via the specified email addresses and telephone numbers.
Information about Customer's personal data is important to the Company's activities.

By entering the platform, making a request and/or filling out personal data forms, all Customers declare that they agree that all their personal data be included in the company database ("Symetria-Ambulatory for Individual Practice for Specialized Outpatient Medical Assistance in Plastic Surgery Ltd) and give their explicit and unambiguous consent that their personal data may be stored and used by the Company and by contractual partners of the Company for:

  • Activities by receiving information and/or commercial communications (offers, promotions, advertising and marketing communications of the Company and third parties with whom the Company has relations of any kind) to the provided e-mail addresses by users / customers;
  • Participation in activities;
  • Providing information on the results of treatment to third parties;
  • Sending non-commercial messages (changes to the website, etc.);
  • Necessary internal policies for storing data and improving the quality of services provided on the website and for creating new features, elements, functioning and new services;
  • To provide access to limited sections of the website;
  • Other research.

The company may disclose this information to its subcontractors and/or agents subject to confidentiality agreements, performing certain activities on behalf of the company, for example: processing and executing orders, delivering orders, analyzing data and information, providing assistance for marketing, e-mail or telephone announcements, sales studies and analyzes, bank card payments etc. These providers may have access to the personal data they need to fulfill their obligations.

The Company will disclose information about you and other personal data when the law expressly allows it or to protect its rights, property, and security. This includes the exchange of information with other fraud prevention companies and organizations. Of course, this does not include the sale, sharing or otherwise disclosure of personal data for commercial purposes or purposes other than those specified.

By using e-mail address doctorenchev@symetria.bg, Customers can:

  - receive confirmation that their personal data is being processed or not;
  - receive messages containing their personal data being processed;
  - oppose the processing of their personal data under the law.